Our products work with all common microchips. For peace of mind, check yours is compatible by entering the number below.
What if my pet is not microchipped?We have lightweight RFID collar tags available in packs of two, which work in the same way as a microchip.
Speak to our friendly customer care team on 0800 0124511
Our temporary opening hours for phone calls are Monday to Friday from 9.00am to 10.30am and from 2:00pm to 3.30pm.
Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.