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Microchip Connected Product Hub

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General FAQs

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Dimensions

product dimension diagram product dimension diagram

69mm

From the base of the unit to the top

90 mm

Overall width of the unit.

  • Height
  • Width

Downloads

Manual

(PDF 2MB)

Talk to us

Speak to our friendly customer care team on 0800 0124511

Our temporary opening hours for phone calls are Monday to Friday from 9.00am to 10.30am and from 2:00pm to 3.30pm.

Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry

Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2023 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.