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Speak to our friendly customer care team on 0800 0124511

Our opening hours for phone calls are Mon - Thurs 8:00 AM-5:00 PM and Fri 8:00 Am -4:00 PM

Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2023 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and does not replace veterinary care.