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Talk to us

Speak to our friendly customer care team on 0800 0124511

Our opening hours for phone calls are Monday to Friday from 8.00 am to 8.00 pm

Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2023 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.