×

store country

Australia flag Australia Austria flag Austria België (Nederlands) flag België (Nederlands) Belgique (Français) flag Belgique (Français) Brasil (Português) flag Brasil (Português) Canada (English) flag Canada (English) Canada (Français) flag Canada (Français) Channel Islands flag Channel Islands Danmark flag Danmark Deutschland flag Deutschland España flag España France flag France Ireland flag Ireland Italia flag Italia Nederland flag Nederland New Zealand flag New Zealand Norge flag Norge Rest of Europe flag Rest of Europe Schweiz (Deutsch) flag Schweiz (Deutsch) South Africa flag South Africa Suisse (Français) flag Suisse (Français) Suomi flag Suomi Sverige flag Sverige United Kingdom flag United Kingdom United States flag United States
Microchip Pet Feeder

Go to section

Microchip Pet Feeder FAQs

Go to FAQs

General FAQs

Go to FAQs

Teaching your pet to use the Microchip Pet Feeder

Part 1
1
2
3
Part 2
4
5
6
7
8
9

userGuideImageWith the lid closed press the Training Function button (Fn) once on the rear of the feeder. The lid will open and the light will flash orange (once every few seconds).

userGuideImage

Now fill the bowl of your choice with your pet’s favourite food and once again place the feeder in your pet’s normal eating spot. 

userGuideImage

During this first stage of teaching your pet to use the feeder, the lid will not close after they have finished eating. 

Remember to take your time and let your pet get used to their new bowl. Once they are happy proceed to Part 2.

userGuideImageStart to increase the motion of the lid by pressing the Training Function (Fn) button once again. The lid will close a small amount and the light will flash orange twice. 

userGuideImageNow when your pet eats from the bowl there will be some movement as the lid opens fully. When they finish eating, it will close slightly.

userGuideImageAllow your pet to use the bowl as normal whilst they get used to the new lid movement. When you need to replace their food do so as normal. After replacing the food, ensure you press the open/close button () to close the lid to its training position. 

Remember to take your time. Do not proceed to the next step until your pet is confident with this amount of lid movement.

BIG TESTOnce your pet is happy with the movement, press the Training Function button (Fn) again. The lid will close to the next position and the light will now flash orange 3 times.

Again, continue to use the feeder normally and do not proceed to the next step until your pet is confident with this motion.

userGuideImageYour pet should be happy with the lid movement now so this final stage of training has the lid closed even further. As before, press the Training Function button (Fn) again. The lid will close to its final position and the light will now flash orange 4 times.

userImageGuideOnce your pet is happy with this final position, press (Fn) again. The lid will close fully and the light will no longer flash. The feeder is now sealed and in daily use mode. 

How-to videos

Setting up the SureFeed Microchip Pet Feeder

Setting up the SureFeed Microchip Pet Feeder

How to find the serial number on your SureFeed Microchip Pet Feeder

How to find the serial number on your SureFeed Microchip Pet Feeder

How to replace the batteries on your SureFeed Microchip Pet Feeder

How to replace the batteries on your SureFeed Microchip Pet Feeder

How to clean your SureFeed Microchip Pet Feeder

How to clean your SureFeed Microchip Pet Feeder

Dimensions

product dimension diagram product dimension diagram product dimension diagram product dimension diagram product dimension diagram

210mm (W) x 155mm (H)

Size of the area that your pet will eat from

200mm (H) x 230mm (W) x 320mm (D)

Overall size of the Microchip Pet Feeder

105mm(W) x 160mm(H) x 30mm(D)

Size of the inside of the bowl

204mm (W) x 111mm (H)

Size of the mat

  • Feeder opening
  • Feeder dimensions
  • Bowl dimensions
  • Mat dimensions

Downloads

Microchip Pet Feeder Manual

(PDF 531KB)

Talk to us

Speak to our friendly customer care team on 0800 0124511
(or +44 1954 211664 ext 2 if you are outside of the UK)

We're open Mon - Thurs 8am-5pm and Fri 8am-4pm

Please have the serial number of your product, and microchip numbers of your cats to hand when you call us.

Submit an enquiry

Troubleshoot

suresolve
back to top