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Contact Us

Using this special form creates a new case in our customer service management system.

This allows us to fast-track your issue by sending it to the most appropriate customer service representative.

Submit an enquiry

Other Contact Options

Customer Care

We're here to help you with questions about our products. Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Trade

If you are a retailer or a vet, speak to one of our team about trade enquiries.


Postal Address

SureFlap LLC, 4500 140th Avenue North

Suite 101

Clearwater FL 33762

United States

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