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Using this special form creates a new case in our customer service management system.

This allows us to fast-track your issue by sending it to the most appropriate customer service representative.

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Customer Care

We're here to help you with questions about our products.
Please note our team is based in New Zealand.

Trade

If you are a retailer or a vet, speak to one of our team about trade enquiries.


Postal Address

Sure Petcare, C/- MSD Animal Health

Level 1, Building A, 26 Talavera Road

Macquarie Park, NSW, 2113

AUSTRALIA

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