Using this special form creates a new case in our customer service management system.
This allows us to fast-track your issue by sending it to the most appropriate customer service representative.
Submit an enquiry
Other Contact Options
We don't currently offer customer care in Swedish, but our English
speaking team would be happy to help.
Mon - Thurs 8am-5pm and Fri 8am-4pm GMT
Sure Petcare (SureFlap Ltd), Ground Floor, Building 2030
Cambourne Business Park, Cambourne
Cambridge CB23 6DW