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Europe

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Hub

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Microchip Connected Product Hub

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General FAQs

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Dimensions

product dimension diagram product dimension diagram

69mm

From the base of the unit to the top

90 mm

Overall width of the unit.

  • Height
  • Width

Downloads

Quick Start Guide

(PDF 2MB)

Talk to us

Speak to our friendly customer care team on 0800992790. Our opening hours for phone calls are Mon – Friday 9:00 AM-4:00 PM~ Please have the serial number of your product, and the microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

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Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2025 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.