We have made the decision to discontinue the sale of Animo GPS. All support of Animo GPS will cease as of November 30, 2023. All customers who have purchased an Animo GPS are eligible to receive reimbursement for the value of the product ($149 USD). You can read more in our FAQ section here.

To accept the reimbursement and start the refund process, please click the link below and complete the form.

Pet Owner Reimbursement Form

Please note that this discontinuation only applies to the sale of Animo GPS. It does not impact any other Sure Petcare products. If you have any questions, please feel free to reach out to a member of our Customer Service Team at 855-477-9849. We are available Monday through Friday between 8 a.m. – 8 p.m. CT, on Saturday from 9 a.m. – 5 p.m. CT, and on Sunday from 9 a.m. – 4 p.m. CT.