We have made the decision to discontinue the sale of Animo GPS. All support of Animo GPS will cease as of November 30, 2023. All customers who have purchased an Animo GPS are eligible to receive reimbursement for the value of the product ($149 USD). You can read more in our FAQ section here.
To accept the reimbursement and start the refund process, please click the link below and complete the form.
Please note that this discontinuation only applies to the sale of Animo GPS. It does not impact any other Sure Petcare products. If you have any questions, please feel free to reach out to a member of our Customer Service Team at 855-477-9849. We are available Monday through Friday between 8 a.m. – 8 p.m. CT, on Saturday from 9 a.m. – 5 p.m. CT, and on Sunday from 9 a.m. – 4 p.m. CT.
Speak to our friendly customer care team on 1-855-477-9849
We're open:
Monday - Thursday 9:00AM - 5:30PM (EDT)
Friday 9:00AM - 5:00PM (EDT)
Please note that Customer Support Responses can take up to 4 business days.
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Intervet Inc. Trading as Sure Petcare. Registered No.06399085
©2023 Merck & Co. Inc. Rahway, NJ, USA and its affiliates. All rights reserved.
Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and does not replace veterinary care.