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Microchip Pet Door Connect

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Pet Door Connect FAQs

Go to FAQs

General FAQs

Go to FAQs

How-to videos

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How to clean your SureFlap Microchip Pet Door

How to clean your SureFlap Microchip Pet Door

How to locate the serial number on your SureFlap Microchip Pet Door

How to locate the serial number on your SureFlap Microchip Pet Door

Replacing the batteries on your SureFlap Microchip Pet Door

Replacing the batteries on your SureFlap Microchip Pet Door

Installation help

Wall
Glass
Door

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Masonary drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level
Coming Soon

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level
Coming Soon

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler
Coming Soon

Dimensions

product dimension diagram product dimension diagram product dimension diagram product dimension diagram product dimension diagram product dimension diagram

178mm (W) x190mm (H)

This dimension is the smallest area of the pet door that your pet will have to enter

70mm (D)

Depth of the inside tunnel of the pet door.

207mm (W) x 234mm (H)

The exterior frame can be used as a template to cut the hole required to fit your pet door.

300mm

A circular hole is required to install the pet door in glass. The optimum hole size is 300mm, but the pet door can be installed into holes up to 320mm in diameter.

262mm (W) x 281mm (H)

Size of the exterior pet door frame

50mm

  • Flap opening dimensions
  • Tunnel depth
  • Door/wall mounting dimensions
  • Glass mounting dimensions
  • Exterior frame dimensions
  • Front frame depth

Nedlastninger

Brukerhåndboken

(PDF 14MB)

Brukerhåndboken

(PDF 6MB)

Talk to us

Speak to our friendly customer care team on

We're open Mon - Thurs 8:00 AM-5:00 PM and Fri 8:00 Am -4:00 PM

Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry

Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2025 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.