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Europe

<?php echo $store[store_name]; ?> flag eCommerce België (Nederlands) <?php echo $store[store_name]; ?> flag eCommerce Belgique (Français) <?php echo $store[store_name]; ?> flag eCommerce Channel Islands <?php echo $store[store_name]; ?> flag eCommerce Danmark <?php echo $store[store_name]; ?> flag eCommerce Deutschland <?php echo $store[store_name]; ?> flag eCommerce España <?php echo $store[store_name]; ?> flag eCommerce France <?php echo $store[store_name]; ?> flag eCommerce Ireland <?php echo $store[store_name]; ?> flag eCommerce Italia <?php echo $store[store_name]; ?> flag eCommerce Nederland



<?php echo $store[store_name]; ?> flag Information Norge <?php echo $store[store_name]; ?> flag eCommerce Poland <?php echo $store[store_name]; ?> flag Information Portugal <?php echo $store[store_name]; ?> flag eCommerce Rest of Europe <?php echo $store[store_name]; ?> flag Information Schweiz (Deutsch) <?php echo $store[store_name]; ?> flag Information Suisse (Français) <?php echo $store[store_name]; ?> flag Information Suomi <?php echo $store[store_name]; ?> flag Information Sverige <?php echo $store[store_name]; ?> flag eCommerce United Kingdom

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General FAQs

Go to FAQs

How-to videos

View all
Learning a standard cat into the DualScan Microchip Cat Flap

Learning a standard cat into the DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

Installation help

Wall
Glass
Door

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Masonary drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level
Coming Soon

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level
Coming Soon

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler
Coming Soon

Dimensions

Nedlastninger

Quick Start Guide

(PDF 2MB)

Brukerhåndboken

(PDF 4MB)

Talk to us

Speak to our friendly customer care team on

We're open Mon - Thurs 8:00 AM-5:00 PM and Fri 8:00 Am -4:00 PM

Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip-operated product) to hand when you call us.

Submit an enquiry

Self-help tool

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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2024 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.