You have no items in your basket
    Go to checkout
×

store country

Australia flag Australia België (Nederlands) flag België (Nederlands) Belgique (Français) flag Belgique (Français) Brasil (Português) flag Brasil (Português) Canada (English) flag Canada (English) Canada (Français) flag Canada (Français) Channel Islands flag Channel Islands China flag China Danmark flag Danmark Deutschland flag Deutschland España flag España France flag France Ireland flag Ireland Italia flag Italia Japan flag Japan Nederland flag Nederland New Zealand flag New Zealand Norge flag Norge Österreich flag Österreich Poland flag Poland Portugal flag Portugal Rest of Europe flag Rest of Europe Schweiz (Deutsch) flag Schweiz (Deutsch) South Africa flag South Africa Suisse (Français) flag Suisse (Français) Suomi flag Suomi Sverige flag Sverige United Kingdom flag United Kingdom United States flag United States

Go to section

General FAQs

Go to FAQs

How-to videos

View all
Learning a standard cat into the DualScan Microchip Cat Flap

Learning a standard cat into the DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

How to clean your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

Performing a factory reset on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

How to find the serial number on your SureFlap DualScan Microchip Cat Flap

Installation help

Wall
Glass
Door

Tools you will need

  • All Weather Tape
  • Blu Tack
  • Masonary drill
  • Masking tape
  • Sharpened pencil
  • Ruler
  • Spirit level
Coming Soon

Tools you will need

  • All weather sealant
  • Crosshead screwdriver
  • Spirit level

Glass installation video

Tools you will need

  • Blu Tack
  • Crosshead screwdriver
  • Drill
  • Jigsaw
  • Sharpened pencil
  • Ruler

Door installation video

Dimensions

Downloads

DualScan Cat Flap Manual

(PDF 5MB)

Quick Start Guide

(PDF 2MB)

Talk to us

Speak to our friendly customer care team on 16475032592

Submit an enquiry

Self-help tool

suresolve
back to top
SureFlap logo

SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2024 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.