×

Change Country

Did you know you can now get instant support using our 24/7 digital assistant? Click on the Chatbot button below!

Thank you for contacting us

Using this special form creates a new case in our customer service management system.

This allows us to fast-track your issue by sending it to the most appropriate customer service representative.

Submit an enquiry

Other Contact Options

Customer Care

We're here to help you with questions about our products. Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip operated product) available when you contact us.


Postal Address

Sure Petcare, C/- MSD Animal Health

Level 1, Building A, 26 Talavera Road

Macquarie Park, NSW, 2113

AUSTRALIA

back to top