Contact Us
Using this special form creates a new case in our customer service management system.
This allows us to fast-track your issue by sending it to the most appropriate customer service representative.
Submit an enquiry
Other Contact Options
Customer Care
We're here to help you with questions about our products. Please have the serial number of your product, and microchip numbers of your pets (if you have a microchip operated product) available when you contact us.
Postal Address
Sure Petcare, C/- MSD Animal Health
Private Bag 908
Upper Hut 5140
NEW ZEALAND
