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24PetWatch - Support

This is the support page for the 24 PetWatch Microchip Reader.

Occasionally your 24 PetWatch reader may need to undergo an update to make sure it's running the most recent software possible.

This page provides you with all the information you'll need to make sure your reader is updated successfully.

  1. Download the latest software from the list below.
  2. Follow the downloadable step by step instructions for how to update.
  3. Feel free to download and refer to the user manual. Here you'll find the troubleshooting section and contact details if you have any other problems.

Software Downloads

No firmware updates for the 24 PetWatch Microchip Reader at this time.

User Manual Downloads

Download the latest 24 PetWatch Microchip Reader manual here.


File Names Download Size Upload Date
24PetWatch Microchip Reader Manual.Pdf File Download 476KB 2:09pm - 12th October 2017 (UTC)
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SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2024 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.